Our Hexham Train Station Office is located right on the main platform, so access could not be easier.  The Office is normally open from 0800 to 1900 Mondays to Fridays, and also from 0800 to 1700 on Saturdays and Sundays throughout the summer months.

The Office is always manned by one of our friendly local staff with extensive knowledge of the attractions and amenities in our region.

However big your group, you can book a taxi or minibus directly from the office.  If you are going to be tight for time then we recommend booking ahead online, by phone or using our app, so we can have your taxi ready and waiting when your train pulls in.

As well as arranging transport to get you to wherever you need to go, we are always happy to offer advice and recommendations on local hotels and accommodation, tourist sites and activities.  We have a large and varied range of printed tourist information in the office and access to the internet.

If you are escaping to Northumberland to go walking, cycling or running then we can do much more than provide a single taxi journey from the station.  We can provide all your transport needs for the whole duration of your stay.  We have bike trailers and luggage trailers and can support you during your whole adventure.

Our Station Office is also there to support other local services by helping them to advertise and to link to our customers.  Teaming up in this way helps create the best possible experience for our customers, strengthens our local community, and ensures visitors to our local area have the best possible experience.