We’ve recently introduced new industry leading software iCabbi which alongside many other benefits, allows you to track your taxi. When you book your taxi with a mobile phone you’ll be sent a text confirming the details of your booking. Once your car is enroute a further text is sent containing a link which enables you see the location of your taxi and minutes until arrival, giving you greater visibility and more precise timing.
Lucas Rowlands, Transport and Planning Manager for Ecocabs says “It gives customers confidence that their taxi is on it’s way and is especially helpful at night time when a bit of extra reassurance is sometimes needed to help people feel safe.”
We’re also enjoying the review feature which gives customers the option of leaving a driver rating and feedback following their journey. We’re really pleased that all our drivers have had 100% 5 star reviews since we started using this in February.
iCabbi brings a number of other advantages which are helping us to improve the operation of our business, meaning we can provide greater efficiency, reliability and service to our customers as we continue to grow.